Therapeutic communication and intervention

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Therapeutic Communication and InterventionStudent’s nameCourse nameUniversity AffiliationDate1Therapeutic Communication and InterventionWhat were the errors that occurred in this situation?The error that occurred in the given situation is miscommunication. Mrs. Reyes onlyspeaks Spanish and the previous nurse who speaks a little Spanish took a signature from Mrs.Reyes regarding surgery on her baby. The nurse did not explain why she is taking her surgeryand what the surgery procedure was.Mrs. Reyes was not informed that the surgery was actually circumcision which is acommon surgical procedure that is conducted on newborn male infants (Black, 2019). Hence, shethought that something was wrong with her baby and therefore surgery is being conducted on herbaby. She was scared and was in deep remorse as she feared that something was wrong with herbaby.How could they have been avoided?The entire situation occurred due to miscommunication or negligence of the healthcareprofessional in providing all the information about her baby to Mrs. Reyes. During and afterchild delivery mothers generally remain very sensitive about the wellbeing and health of theirnewly born child. It is essential to keep them continuously updated about their child to minimizetheir anxiety and preserve their mental health.This entire assurance could have been avoided if the nurse from the previous shift wouldhave explained to Mrs. Reyes the reason behind her signature. It was her duty … Purchase document to see full attachment

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