Customer Service Feedback System

Customer Service Feedback System

George Mason University Customer Service Feedback System Capstone

  • The Final Project Report should be 2,500 words in length (10 pages)
  • All tables, exhibits and graphs should be included in an Appendices that does not count as part of the 10 pages; title page and references page do not count toward the 10 pages
  • APA format for in-text citations and references, title page format and Level 1 headings
  • Paper must be double spaced, 12 point font, one-inch margins, using Times New Roman font
  • Use the following sections/headings to organize your paper.
    • Title page
    • Problem Definition
    • Discovery
    • Methodology
    • Data Collection
    • Analysis
    • Evaluating Alternatives
    • Conclusions and Recommendations
    • Appendices (as needed, required; these can include research summaries, graphics, work flows, organizational charts, etc.)
    • References
    • Health Service needs to implement a customer service feedback system. I want to use we care connect and nrc health to see which company would be beneficial in recieving feedback from their patients, employees and family members.

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